We understand how much your business depends on computer technology. We offer 24 / 7 / 365 support for when you need us most. In order to service you better, please find our support contact information below.
Support by telephone:
For support press option 1
Emergency support, press option 9. For after hours, please see below.
Open a support ticket with our team:
For customers who have regular service, please reference our help desk email address, otherwise, please call one of the above phone numbers to initiate your request.
Emergency after hours dispatch:
+1-877-655-5755 – press option 9
Optionally dial one of our contact numbers above and press 9.
Minimum $225 charge will apply to all after hours call out unless otherwise specified in a Support Contract.
Network Maintenance Schedule
Our core and cloud network has a regularly scheduled maintenance window as follows: every Thursday from 12:01 am to 5:30 am local time.
From time to time, urgent, emergency maintenance is required to be performed on the core and cloud network. We will make every effort to contact you in advance, if possible.